Privacy Commitment
At SoapMakingTool, safeguarding your personal information is our top priority. This privacy policy outlines how we collect, use, and share your information while highlighting your rights. We are committed to providing a secure and seamless shopping experience, ensuring your privacy is always respected.
Information We Collect
We may gather the following types of information:
- Personal Details: Including your name, billing and shipping addresses, email, phone number, and payment information.
- Account Information: Passwords used to access your online account securely.
- Shopping Details: Information about items you purchase, consider, or return.
- Optional Information: Additional data, such as photos or demographic details, that you may provide for features like product reviews.
How We Use Your Information
We use the collected information to:
- Process and track your orders efficiently.
- Send order confirmations, shipping updates, and promotional offers (if you opt in).
- Enhance your shopping experience through personalized recommendations and content.
- Securely manage your account.
Cookies and Tracking Technologies
Our website uses cookies to improve functionality, manage your shopping cart, and enhance your browsing experience. These cookies do not store sensitive data such as payment details or personal identifiers.
Additionally, we may share website usage data with third-party advertisers to refine our services and provide tailored promotions.
Your Choices
You can opt out of receiving marketing emails by clicking the “Unsubscribe” link in any message or adjusting your preferences in account settings. Note that essential communications related to orders (such as confirmations or shipping notifications) will still be sent.
Protecting Children’s Privacy
SoapMakingTool’s website is designed for general audiences, with purchases restricted to adults. We do not intentionally collect information from children under 13. If such data is inadvertently collected, it will be promptly deleted in compliance with relevant laws, such as COPPA.
Data Security
We employ advanced encryption technology to protect your sensitive information during transactions. You can recognize secure pages by a lock icon or “https” in your browser’s address bar.
Your Privacy Rights
For California residents, the California Consumer Privacy Act (CCPA) provides the following rights:
- Access Your Data: Request details about the personal data we collect and share.
- Request Deletion: Ask us to delete your personal data, with some legal exceptions.
- Opt-Out of Sharing: While we do not sell personal information, we honor requests to opt out of certain data-sharing practices.
How to Exercise Your Rights
To exercise your privacy rights, you can:
- Email us at support@soapmakingtool.com.
- Submit a request through the Contact Us form on our website.
Verification may be required to process your request, and we aim to respond within 45 days of receiving it.
Policy Updates
This privacy policy may be updated from time to time. Any revisions will be posted on our website, and significant changes will be communicated directly.
Contact Us
If you have any questions or concerns about this privacy policy or data security, feel free to reach out to us at:
SoapMakingTool
987 Chestnut St, Philadelphia, PA 19107
Email: support@soapmakingtool.com
Thank you for trusting SoapMakingTool to deliver quality products and a safe shopping experience!
